The atmosphere and the waitress were both nice. The rolls were wonderful, but the smoked brisket was not. I've had steaks here before and they were very good. Overall it is a good place to eat.
Ordered the trio with the gaucamole salsa and cheese and the salsa was pico and the gaucamole was brown and cheese dip was very little. Complained to manager and she apoligized told us that was there salsa and brought us some fresh guacamole which tasted horrible and then said she found some salsa. The meals took us almost a hour and a half to get and resteraunt wasnt busy. The server was totally lost like she was new and manager said she wasnt. Overall horrible experience and probably wont return.
We ordered, the waiter left our table an took 15 minutes to take another order. Our salads did not come before our meal, had to get them boxed to go. My baked sweet potato was half done.
Omg! We had the beef tips!! Melt in your mouth delicious. Best I've ever had! Service was excellent. Shinika was a delight. Perfect waitress, not to much, not to little. We will definitely be back!!
We walked in and the employees were too busy socializing to see us at first. Finally, a manager noticed we were standing there and our waiter took us to out table. Our waiter was very nice and helpful, he was young black man with tattoos, didn't catch his name. We ordered the "Blossom Onion" appetizer, (I believe it was called), and usually at anywhere else with this sort of appetizer is comes with a certain sauce, well this came with honey mustard, and it was not really good at all, but we were starving and ate every bite. We both ordered the Steak that comes with a crab cake. When the food was placed in front of us we immediately wondered where the rest of our $50 meal was... the entrees were $20+ each, and the steaks were really really small. We decided to begin to eat it anyways, because we were hungry. We both got the rice pilaf as the side and it was flavorless and clearly came from a bag. The mashed potatoes I got with mine were brown for some reason, and did not appear appetizing, or taste good either. My date's vegies clearly came from a freezer, and they were not cooked fully either. The steak not only was small, but it was flavorless as well, and not cooked medium like we asked, they were both over cooked. Once having a bite of everything on the plate, my date asked for a manager to assist us, because this was clearly not up to par with the price. The lady that came to our table was super rude. She was trying to be nice and rude at the same time, and it was clear she was not happy with us expressing our experience and opinion. She grabbed the plates from us and said "I'll take these back since you didn't like your meal" and she only charged us for the appetizer. We were pleased that we didn't have to pay for our meals, because they we're indeed gross, but her attitude is what caught both of us off guard. I wasn't going to write a review, but after the experience with the customer service provided by management I think it should be well known that this place does not deserve your money.
Texas Steakhouse Saloon is a US Restaurant based in Roanoke Rapids, North Carolina. Texas Steakhouse Saloon is located at 1703 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870, USA.
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