It was to the point. She provided details to support her view. She was not rude or employ abusive language.
This bank used to be mediocre but now has a new manager and some new employees that provide amazing customer service.
I'm 48 years old i have been using this bank since 2008 and i love it the people that work there are like family and they are very understanding of your needs .
They never answer the phones. Therefore customer service is zero
This place or location in general is horrible. They are very unprofessional and rude. My fiance had just opened an account last weekend and went in there today to deposit money from his employment card (paycheck) and the manager was highly unprofessional and rude. Treated him lilke he stole the card and it has his information on the card. A gentlemen that he works with was even present and said this woman was very rude, She said she kept just saying they were short staffed and and the guy that was with him was there to open a new account and he said she acted like she didnt even want to be bothered to do it.
Woodforest National Bank is a US Bank based in Roanoke Rapids, North Carolina. Woodforest National Bank is located at 251 Premier Blvd, Roanoke Rapids, NC 27870, USA.
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