I am truely dissatisfied with the way my situation was handled. The managers appeared to be very helpful however they sent service people out several times and each time they reported that there was nothing wrong with a $2,000+ sofa that has been cracking and shaky since it was brought into my home. Each time the manager promised to further investigate took the word of service person. Which the first persons word was furniture was settling. Have you ever heard of such? Been complaining within first 30 days of receipt old you still paying. Beware you only have five days to complain. Unsatisfied customer with this creaking unstable sofa.
The manager always goes above and beyond, he is so nice and friendly!
I had a wonderful experience at the Roanoke Rapids NC Schewel's Furniture store. Daniel, the credit manager, was very helpful. He worked his magic and made my first visit/purchase a huge success. I am very pleased with my new bed!! Thank you Daniel for being so professional and dedicated to pleasing your customers.
Walked in store, told Sally what we were looking for. She took us right to it. We bought the second one we looked at. Everyone was friendly and accommodating. Thank you all. We'll be back.
Terrible customer service! Connie is a terrible sales person and will not listen to what customers want! This was not my first purchase in Schewels and the rest of the sale people have been wonderful but Connie is terrible at doing this!! She will want you to purchase things even if you have said no already! Was about to walk out the door because she kept insisting!
Schewel Furniture Company is a US Furniture Store based in Roanoke Rapids, North Carolina. Schewel Furniture Company is located at 1343 Thanos Dr, Roanoke Rapids, NC 27870, USA.
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